Operations Manager/Operational Excellence Manager - K25058

Locations
03 - Italia/Friuli Venezia Giulia
Date published 9/1/2025
Our client is a leading multinational company in the production of technical components and solutions for furniture and interior design with 3 Plants in Italy. We have been commissioned to research:


Operations Manager/Operational Excellence Manager

Place of Work: Friuli Venezia Giulia
Role
 
The candidate, reporting to the Group COO, will play a crucial role in driving the three Italian companies’ industrial operations strategy – including supply chain - being the champion of customer satisfactions, ensuring the respect of assigned target and aim to keep best in class performances.

Objectives of the role:
 
  • Maintain constant communication with managers, staff, and suppliers to ensure proper operations of the companies.
  • Lead, motivate, and support a large team within a fast paced / time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.
  • Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
  • Work closely with quality and HSE departments to ensure that activities remain compliant.
  • Oversee materials and inventory to ensure effectiveness (service level) and efficiency (inventory / logistic cost balance).
  • Conduct budget reviews and report cost plans to upper management.
  • Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity.
  • Ensure that operational activities remain on time and within budget.
  • Track staffing requirements, hiring new employees as needed.

Key Responsibilities:
  • Focus on maintaining and improving Service Level.
  • Improve operational management systems, processes and best practices.
  • Purchase materials, plan and optimise inventory and oversee warehouse efficiency.
  • Ensuring that organizational processes remain legally compliant with regulations and standards.
  • Formulate strategic and operational objectives.
  • Monitor production and quality KPIs and implement corrective actions.
  • Examine KPIs and financial data and use them to improve efficiency and profitability.
  • Optimize workflows and processes to save time and money.
  • Manage budgets and forecasts.
  • Recruit, train and supervise staff.
Key Qualifications
  • Bachelor’s degree in operations management, business administration, industrial engineering, Mechanical Engineer, or a related field.
  • Minimum of 5+ years of experience in operations coordination or plant manager, change management or corporate responsibility roles, preferably within the lighting, furniture, or manufacturing sectors.
  • Proven ability to manage complex projects and cross-functional teams, with excellent problem-solving skills.
  • Experience with operational excellence initiatives delivering value across multiple manufacturing plants.
  • Ability to communicate in more than one language, English is a must.
  • Experience in managing sustainability initiatives is a plus.
  • Ability to analyze large sets of data and develop meaningful insights to drive goals or aim to exceed them.
  • Excellent ability to delegate responsibilities while maintaining organizational control of manufacturing sites operations and customer service.
  • Proficiency in conflict management and business negotiation processes.
  • Familiarity with Health and Safety, ISO certifications and environmental management systems.
  • Proficient in MS Office and data management platforms (e.g. BI tools).
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